Dropship FAQs
We know there is a lot to take in when you venture into Drop Shipping, so we've put together this page so you can quickly find the answers to the questions we're most commonly asked.
Registration & Accounts
Why can’t I see any prices?
Do you have an annual subscription fee?
When can I place my first order?
Pricing, Payments & Charges
Do your Prices include VAT?
How much do I charge my customers for products?
Do your prices include shipping?
Why is there a £1 charge on my order?
Can I get a further discount for ordering multiple products?
Can I get prices in a currency other than Pound Sterling?
How do I pay?
Shipping & Delivery
Can I have products shipped to me, or do they have to go directly to my customer?
Where do you Dropship to?
Can you gift wrap my orders?
Will any paperwork be sent with the goods?
How can I amend an order or add delivery instructions after it’s been placed?
How long after an item is dispatched will my customer receive their order?
Products & Stock
Where should I sell your products?
Will the Ancient Wisdom name appear on the products I sell?
Will my customers know the products come from Ancient Wisdom instead of my business?
What do the stock levels (plenty, low, very low, out of stock) mean?
The picture shows multiple items but the description says sold individually — what will my customer receive?
I received my item, but it’s not the colour I specified. Why?
Do you offer exclusivity?
Orders, Returns & Issues
What happens if an item arrives faulty or damaged in transit?
Support & Extras
Can Ancient Wisdom help me design my website?
